Builders QOP runs tightly scoped operational services where “done” is defined upfront, with completion criteria agreed before work begins. We measure delivery by completed, verifiable outcomes, not hours worked, seats filled, or general activity. Pricing follows those outcomes, so GC teams know what they are paying for.
PreconPay appsCloseout
expertise in
General Contracting
Building stronger, more connected teams
Building project work that actually gets finished
Growth slows when hiring falls behind and GC teams get weighed down by pay apps, COI/lien waiver tracking, document control, and repetitive closeout and compliance tasks. Builders QOP addresses both challenges. Our recruitment support finds and engages proven talent for the exact GC roles you need, while our outcome-focused services manage defined workflows and deliver consistent results, billed per completed outcome. With one partner for hiring and execution, we’re built to scale with both your jobsite and office operations.
Built to scale growth
Work measured by results
Hire better talent
Outcome based operations support
At Builders QOP, we provide clearly defined, measurable operational results, scoped to defined outcomes. General contractors rely on us to eliminate recurring administrative and project-controls tasks without increasing staff. Our approach emphasizes predictable execution with transparent completion criteria, so billing is tied to completed work, not hours or ambiguous effort.
Precon. Pay apps. Closeout.
A model built around defined outcomes
Builders QOP delivers outcome-based operations support, with billing tied to verifiable completed work. We start with a discovery call to pinpoint which GC workflows matter most and define what “done” looks like for your team. Workflows are then aligned with your systems (PM platforms, accounting, shared drives) for smooth handoffs. For tasks that can’t be standardized, we provide a traditional monthly plan with a dedicated full-time specialist.
How we help
Pay Application & Billing Package Prep
Manage pay app prep, submission, and status tracking
Builders QOP manages pay application and billing package preparation end to end, submits through your required channel, documents rejections or corrections, and requests missing backup as needed. Each submission has a recorded disposition so nothing disappears. No payment execution or funds handling is included. This service is strictly administrative, focused on keeping GC billing packages complete, visible, and auditable for owner/client billing cycles.
Subcontractor Compliance Document Management
Handle lien waivers, COIs, W‑9s, and other compliance documents
We request and monitor required subcontractor and vendor compliance documents, maintain detailed exception logs, and provide clear, current status updates so your team can see exactly what is missing, expired, or incomplete and why. Follow-ups are documented and tracked through resolution until disposition is clear. This service is limited to administrative document management and visibility; it does not include policy decisions, contract changes, approvals, or any payment-related actions.
Accounts Receivable Follow-Up
Coordinate AR outreach, track activity, and document unpaid invoices
We support GC accounts receivable workflows by sending invoices and statements from the agreed system, following up on outstanding items on a defined cadence, and documenting exceptions, disputes, and promised dates. Status is clearly recorded so your team can see what is outstanding, what is blocked, and why. This service is limited to outreach and documentation and does not include payment processing, negotiations, or any handling of funds.
Change Order Log & Backup
Track change orders, maintain backup, and follow up on approvals
Builders QOP logs change orders, links supporting documentation, tracks current status, and documents approval follow-ups with owners/clients and internal stakeholders. The output is a reliable, up-to-date record that downstream billing and job cost processes can reference. No scope changes, value approvals, or contract decisions are included.
Project Document Control
Monitor RFIs, submittals, and transmittals, maintain filing, and escalate blockers
We manage project documentation workflows by maintaining and updating document registers, filing materials in the agreed structure, tracking responses and due dates, and following up on overdue items across the GC, design team, and subcontractors. Status is kept current with documented outcomes so teams can clearly see what is pending, what is complete, and what is blocked and why. The service focuses on administrative tracking and control only, not technical judgment, reviews, or approvals.
Accounts Payable Invoice Intake
Handle invoice intake, coding, and exception tracking efficiently
We capture subcontractor/vendor invoices from the agreed intake channel, apply job and cost code coding, route them to the correct approver, and track missing or unclear information in an exception queue. This keeps issues visible and organized for GC AP workflows. No bank access, payment execution, or vendor negotiation is included.
Tailored Service
Custom work items built around your workflow
You tell us the workflow you want off your plate. We map it into clear work items, define inputs and “done”, set exception rules, then connect it to the right systems so delivery is consistent and auditable with Builders QOP.
Dedicated Full-Time Specialist
Flexible tasks that do not fit our fixed outcome model
If a traditional model fits better, you can work with a dedicated full-time specialist through us. They focus on your workflows day-to-day, integrate into your tools where needed, and handle a wider mix of tasks that are hard to standardize into work items.
Frequently Asked Questions
Common questions
How do we decide what services to start with?
We start with a discovery call, then prioritize the services creating the most load or risk for your GC team, like change-order admin, sub compliance, pay-app packages, and similar work. Each has to be definable with clear completion rules. We only take on work that can be scoped tightly enough to execute and track.
How does work enter the workflow?
Intake depends on the service. Work can come through integrations, system triggers, scheduled batches, shared queues, or an agreed handoff with your team. We set one intake path per service so the same task does not land differently across project teams.
Do you work in our systems or your systems?
Whichever is easier to track. We work in your tools, in ours, or connect the two, so the same change-order log or pay-app status reads correctly whether it is checked from the field, a project queue, or the main office.
How do you define what counts as “complete”?
Each service breaks into outcome types, each with written completion rules. We define the required evidence before work starts, whether that is a submitted pay-app schedule, a cleared sub COI, a logged RFI response, or a documented follow-up. An outcome only counts when that evidence exists.
How does pricing work?
Pricing is outcome-based. Each outcome type carries a unit price tied to its completion rules. Most clients keep a recurring service commitment, and overages bill at the same unit rate. Work that is out of scope or blocked does not count as a completed outcome, so you are not paying for activity that produced nothing.
What does onboarding look like?
We agree on scope and outcomes, confirm intake, set up the tools or integrations, then run a short ramp-up so the completion rules hold up against real project work, including actual pay-app cycles, real change-order logs, and real sub closeout packets. After that, delivery runs on those same definitions and the same unit pricing.
“Pay apps, submittal logs, and closeout packages were stalling out after the first touch because no one owned the follow-through. Builders QOP took that defined queue through to completion and closed the loop on each item. Within weeks, we had clear work item definitions, a smooth intake process, and a reliable completion rhythm our team could depend on.
What really stood out is that it’s billed per completed outcome with clear scope. We can see exactly what’s completed, in progress, or blocked. They picked up our systems and workflows fast, and we only pay for outcomes we can verify. Our backlog stopped growing, turnaround became more consistent, and we eliminated much of the internal time spent chasing updates across subs, documents, and billing items.”
Adrian Wallace
Chief Operating Officer
What clients say